What is DoNotPay?
DoNotPay is an AI-powered legal assistant founded in 2015, designed to help users manage and resolve a wide range of everyday legal and consumer affairs. By leveraging conversational AI, it guides users through complex processes—such as disputing traffic tickets or requesting refunds—by asking simple prompts. DoNotPay then automatically generates legal documents, letters, or takes automated actions, democratizing access to basic legal self-help while saving users time and money.
Unique Features
- Traffic Ticket Appeals: Generates personalized appeal letters to contest unfair or unreasonable traffic fines.
- Subscription Cancellation: Simplifies the process of canceling unwanted services and recurring subscriptions.
- Automated Refund Claims: Assists in preparing and submitting refund requests for flight delays, hotel issues, or other consumer disputes.
- Privacy Protection (Virtual Credit Cards): Provides disposable virtual credit cards to safely sign up for free trials without exposing personal financial information.
- Legal Document Generation: Quickly creates standard legal documents like complaint letters, contracts, or cease-and-desist letters.
Use Cases
- Fighting Fines: Generate professional appeal letters for traffic or parking tickets.
- Managing Finances: Identify and cancel dormant or forgotten subscriptions to stop recurring charges.
- Consumer Protection: Draft demand letters for product or service failures and initiate refund claims.
- Trial Sign-ups: Use virtual credit cards for free trials to avoid automatic renewals.
Why Choose It
DoNotPay helps users bypass the stress, time, and cost associated with bureaucracy and consumer disputes. As an AI-driven legal assistant, it empowers individuals to handle tasks that traditionally require hours of research or professional services, providing a fast, user-friendly, and cost-effective solution for everyday legal and consumer issues.



