What is monday.com?
monday.com is a cloud-based Work OS (Work Operating System) that unifies task management, project tracking, process automation, and team collaboration in one customizable platform. As an AI-driven unified work platform, it integrates multiple functions—from Project Management and Sales to Engineering and Customer Service—allowing all tasks, data, and workflows to operate on a common foundation. The platform combines highly visual, no-code solutions with advanced AI features like smart data extraction, risk identification, and AI Agents.
Unique Features
- Multi-Dimensional Visualization & Dashboards: Supports views like Kanban, Gantt, Timeline, and Calendar. Aggregates data from multiple boards into unified dashboards for high-level monitoring and reporting.
- No-Code Automation & Integrations: Rule-driven automation reduces repetitive tasks (e.g., status changes triggering notifications). Integrates with 8,000+ third-party tools (Slack, Google Drive, etc.) for cross-platform data connectivity.
- AI Intelligent Agents: AI assistants (Project Assistant, Service Agent) generate action suggestions or execute workflows, assisting in sales processing, report generation, and risk analysis.
- Resource & Portfolio Management: Higher-tier plans provide advanced resource allocation, workload balancing, portfolio management, and AI-driven risk prediction to prevent bottlenecks and delays.
- Collaborative WorkDocs and Forms: Built-in WorkDocs allow co-editing of project documents, while Forms can be embedded externally for data input, feedback, and service request collection.
Pricing
monday.com pricing (annual billing rates) for Work Management:
| Plan | Estimated Monthly Cost / User | Key Features |
|---|---|---|
| Free | $0 | Up to 2 users, 3 main boards, no automation/integration |
| Basic | ~$9 | Unlimited items/boards, 5GB storage |
| Standard | ~$12 | Timeline/Gantt/Calendar views, 250 automations/month |
| Pro | ~$19 | Private boards, Chart view, 25,000 automations/month, resource allocation |
| Enterprise | Custom | Enterprise-grade security, auditing, advanced resource/portfolio management, dedicated support |
For the latest pricing and plan comparisons, visit the official monday.com Pricing Page.
Use Cases
- Complex Project Management: Use Gantt and Timeline views to manage dependencies, milestones, and visualize progress.
- Sales Pipeline Management: Automate follow-up emails, CRM updates, and Slack notifications based on lead status changes.
- Risk Mitigation: Leverage AI predictions to identify potential delays or resource overloads before they occur.
- IT/Service Desk: Centralize service requests with automated ticket creation, assignment, and status updates.
Why Choose It
monday.com is ideal for teams seeking a flexible, unified Work OS. By combining visual project management (Gantt, Kanban), powerful no-code automation, and AI Intelligent Agents, monday.com eliminates information silos, optimizes resource use, and ensures all tasks and team members are fully visible, tracked, and actioned within a single secure platform.
